Maintenance and support plans

Our plans provide comprehensive management and monitoring of information and communication technology according to your wishes and requirements.

Types of plans

Fiduro offers various maintenance and support plans depending on the size of your enterprise.


Personal computer packages

The monthly maintenance fee depends on the number of workstations and servers. Regardless of the number of your workstations, Fiduro always provides high-quality maintenance services.

Gold Silver Bronze
Monthly inspections ×
Bi-monthly inspections ×
Annual inspections × ×
Remote support × × ×
On-site support 42 € 42 € 42 €
Consulting 60 € 60 € 60 €
Maintenance hours included × ×
Fee / personal computer / month 40 € 32 € 20 €

All fees exclude VAT.



Server plans

The maintenance fee is determined by taking into account the type and size of the server. The fee can vary and depends primarily on the system's complexity.

File E-mail File and E-mail
Daily reports × × ×
Monthly inspections × × ×
Annual inspections × × ×
Remote support × × ×
On-site support 60 € 60 € 60 €
Consulting × × ×
Fee / server / month from 60 € from 80 € from 90 €

All fees exclude VAT.



Discount

Discounts are applied according to the number of computers:

  • 11 to 20 computers: 10% discount,
    includes 1 hour of on-site support and consultation;
  • 21 to 30 computers: 20% discount,
    includes 3 hours of on-site support and consultation;
  • 31 computers and more: 30% discount,
    includes 5 hours of on-site support and consultation.

Points of Interest

Seven out of ten small enterprises that suffer substantial data loss go out of business within a year.